We send plants through the US Post Office, Priority Mail. If you want us to send them using a different carrier, please call Betty, 262/662-0804.
We dig plants up in spring and pot them up for sale. Those plants that are identified as being in a “pot” are those that we potted in spring. Those plants that are identified as “bareroot” are dug from our field with roots packaged in moist newspaper then enclosed in a plastic bag. Last year a customer did not pick up their plants at a post office in New York so they were sent back unopened 24 days after we shipped them. Those plants sat in the box for 24 days! They looked scraggly but showed a little green. So we potted them up and in 2 weeks the plants were fine. Shocking, but it’s a true story.
We've done our best to approximate the cost of packing and shipping. Packing can sometimes be a timely process. Orders costing more than $100 are charged only for the shipping actually charged by the Post Office. It will appear as a separate charge on your credit card statement because it is not known until after the box is packed.